Effective Date: March 21, 2025
At Arkansas Flooring Contractors LLC, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.arkansasflooringllc.com or interact with us through our forms and services. By using our website, you agree to the practices described here.
Information We Collect
We collect information in the following ways:
- Information You Provide
- Get a Quote Form: Name, email, phone number, and project details (e.g., flooring type, square footage).
- General Contact Form: Name, email, phone number, and your message.
- Job Application Form: Name, email, phone number, resume, employment history, and other details you submit for regular or contract positions.
- Automatically Collected Information
- Website Usage: We use Google Analytics to track browsing behavior, such as pages visited, time spent, and device type. This data is aggregated and anonymized but may include your IP address or general location.
- Cookies & Tracking: We use cookies to improve your experience and analyze site performance. If we run Google Ads or social media ads (e.g., Facebook, Instagram), these platforms may use cookies or pixels to track ad interactions and target relevant advertising. You can manage cookie preferences via your browser settings.
How We Use Your Information
We use your data to:
- Respond to quote requests and contact inquiries.
- Process job applications and communicate with candidates.
- Improve our website and services (via Google Analytics insights).
- Send marketing communications (e.g., promotions, updates) if you opt in via forms or consent to texts/emails.
- Deliver targeted ads through Google Ads or social media platforms (if implemented), based on your site activity or interests.
- Comply with legal obligations or protect our rights.
How We Share Your Information
We don’t sell your personal data. We may share it with:
- Service Providers: Third parties like Google Analytics, ad platforms, or email providers who help us operate the site, analyze data, or run campaigns. They’re bound to protect your info.
- Legal Requirements: If required by law, subpoena, or to defend our rights/property.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred with proper safeguards.
Third-Party Tools
- Google Analytics: Tracks site usage to enhance performance. See Google’s Privacy Policy for details. Opt out via Google’s tools.
- Google & Social Media Ads: If used, these platforms collect data for ad targeting. Check their policies (e.g., Google Ads, Facebook) for more.
Your Choices
- Forms: Provide only what’s necessary; optional fields are your call.
- Marketing: Opt out of emails via the unsubscribe link or contact us to stop texts/calls.
- Cookies: Adjust settings in your browser to block or limit tracking. Note this may affect site functionality.
- Job Applicants: Contact us to update or withdraw your application data.
Data Security
We use industry-standard measures (e.g., encryption, secure servers) to protect your information. However, no online system is 100% secure, and we can’t guarantee absolute protection against breaches.
Data Retention
- Quote/contact data: Kept as long as needed to fulfill your request or for marketing (with consent), then deleted or anonymized within 2 years of inactivity.
- Job applicant data: Retained for 1 year post-submission (or longer if hired), then securely discarded unless legally required otherwise.
- Analytics/ad data: Stored per Google’s or social platforms’ retention policies, typically anonymized after 14-26 months.
Children’s Privacy
Our website isn’t for kids under 16. We don’t knowingly collect their data. If we learn we have, we’ll delete it promptly.
U.S. Focus
This site operates from the United States for U.S. users. If you’re elsewhere, your data is processed under U.S. law, and you’re responsible for local compliance.
Your Rights
Depending on your location (e.g., California under CCPA), you may have rights to:
- Access, correct, or delete your data.
- Opt out of “sales” (we don’t sell data, but ad targeting may apply).
- Request details on data use/sharing.
Submit requests via [insert contact method, e.g., email or phone]. We’ll respond within legal timeframes (e.g., 45 days for CCPA).
Changes to This Policy
We may update this Privacy Policy. Check the effective date above. Continued use after changes means you accept them.
Contact Us
5214 Stadium Blvd
Jonesboro, AR 72404
Office: (870) 934–0054
Fax: (870) 934–0085